Privacy policy

Privacy Policy

Last Updated: October 8, 2026

At FOUNDATION., we value your trust and take the privacy of your personal information seriously.

This Privacy Policy explains how FOUNDATION. collects, uses, shares, and protects personal information when you visit https://foundationshop.co, make a purchase, contact us, or interact with our services.

Our online store is powered by Shopify, and our clothing is manufactured and fulfilled through Tapstitch.

1. Information We Collect

Depending on how you interact with our store, we may collect:

Personal and Contact Information

Your name, email address, phone number, billing address, and shipping address.

Order Information

Products purchased, sizes, colors, order history, transaction details, delivery status, and customer support requests.

Payment Information

Payment-related information necessary to process transactions. Payment information is processed through Shopify and the payment providers available at checkout. FOUNDATION. does not require customers to send full payment-card details by email.

Device and Website Information

Your IP address, browser type, device information, browsing activity, and interaction with our website, including information collected through cookies or similar technologies.

2. How We Use Your Information

We use personal information to:

  • Process purchases and payments

  • Manufacture and fulfill orders

  • Arrange shipping and delivery

  • Send order confirmations and tracking updates

  • Provide customer service

  • Investigate delivery or product issues

  • Handle refunds and other customer requests

  • Maintain website functionality and security

  • Detect fraud and prevent misuse

  • Improve our products and shopping experience

  • Send promotional communications where permitted

  • Comply with legal obligations

We process information for these purposes only where permitted under applicable law.

3. Shopify and Payment Processing

FOUNDATION. uses Shopify to operate its online store.

Shopify and its supporting providers process information required for website functionality, checkout, payment processing, order management, security, and other enabled services.

Shopify may also process information for its own purposes as described in its applicable privacy notices.

You can review Shopify's consumer privacy information at:

https://www.shopify.com/legal/privacy/consumers

4. Manufacturing and Fulfillment Through Tapstitch

FOUNDATION. uses Tapstitch as its manufacturing and fulfillment partner.

To manufacture and deliver your purchases, relevant order information may be shared with Tapstitch, including:

  • Customer name

  • Shipping address

  • Contact information needed for delivery

  • Ordered products, sizes, colors, and quantities

  • Information necessary to process and track fulfillment

Tapstitch may coordinate with shipping carriers and other service providers to produce and deliver orders.

Information shared for fulfillment is used in accordance with applicable agreements, provider policies, and data-protection requirements.

5. Other Service Providers

We may share information with providers that help us operate our business, including:

  • Shipping carriers

  • Payment processors

  • Website and e-commerce service providers

  • Customer support providers

  • Fraud prevention and security services

  • Analytics and marketing providers, where enabled

We may also disclose information when legally required or necessary to protect our rights and customers.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for:

  • Essential website operations

  • Shopping cart functionality

  • Checkout and account features

  • Security and fraud prevention

  • Analytics and website performance

  • Advertising and marketing, where enabled

Depending on your location, you may have the right to consent to, reject, or change preferences for certain nonessential cookies or data uses.

You may also manage cookies through your browser settings.

7. Marketing Communications

If you subscribe to marketing communications, we may send product updates, announcements, and promotional messages where permitted by law.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those messages.

Transactional emails about your purchases, payments, and deliveries are separate from promotional communications.

8. Information Security

We use Shopify and other service providers to support the security of our online store and customer transactions.

We take reasonable steps to protect information against unauthorized access, disclosure, misuse, and loss.

No online system can guarantee absolute security.

9. Data Retention

Personal information is retained for as long as reasonably necessary to operate our services, complete transactions, resolve disputes, comply with legal obligations, and maintain legitimate business records.

Retention periods may vary depending on the category of information and applicable law.

10. International Data Processing

Our technology, manufacturing, and fulfillment providers may process personal information in locations outside your country of residence.

Where required, we rely on appropriate legal safeguards for international data transfers.

11. Your Privacy Rights

Depending on where you live, you may have rights to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of eligible information

  • Request a copy of certain information

  • Object to or restrict certain processing

  • Withdraw consent where processing relies on consent

  • Opt out of certain targeted advertising or data sharing

These rights are subject to applicable laws and exceptions.

You may contact us to request assistance with your information.

Where Shopify provides a privacy choices or data-sharing opt-out control for your region, you may also use that control.

12. Children's Privacy

Our website is not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information that should be removed, contact us.

13. Third-Party Websites

Our website may include links to third-party websites or services.

We are not responsible for their independent privacy practices. We recommend reviewing their privacy notices.

14. Updates to This Policy

We may update this Privacy Policy to reflect changes to our services, business operations, or legal requirements.

The updated policy will be published on our website with a revised date.

15. Contact Us

For privacy questions or requests relating to your personal information:

FOUNDATION.

Email: shop.foundation.co@gmail.com

Website: https://foundationshop.co

Please do not send payment card numbers or sensitive account passwords through email.